Data Protection: How to avoid fines.
10th October 2016 by Data Protection: How to avoid fines.
Last year, the Information Commissioners Office (ICO) annual report revealed that they enforced fines totalling over 1 million pounds for companies for non-compliance. Whereas historically the collection of data and its use was quite casual in the UK with the creation of the ICO there are now very strict rules on what you can and cannot do. It is more vital than ever to check your procedures.
So, where should you start?
Firstly, make sure your terms and conditions are up to date. For example, the law has changed on how long a customer can hold a product before he/she can return it and receive a refund. If you do not get it right then they can return it over a year later and you still have to refund them!
With the ICO carrying out random spot checks on all companies including SME’s it is vital that you are compliant otherwise a monetary fine is possible. In addition, all it would take it is one disgruntled customer to complain to the ICO for your abuse of their data and you could be investigated.