Our People

Charlie Ames plays a key role in supporting both clients and the legal team at Lacey. Often the first point of contact, she helps ensure clients feel supported and informed from the very beginning of their journey.

Key responsibilities include:

• Acting as the first point of contact for clients during sensitive family matters

• Providing clear, calm, and reassuring communication

• Coordinating appointments and managing diaries

• Preparing and organising legal and mediation documentation

• Supporting solicitors and mediators to ensure cases progress smoothly

Known for her approachable manner and strong attention to detail, Charlie understands the emotional challenges that family matters can bring. She is committed to creating a supportive and organised experience for clients, allowing the legal team to focus on achieving the best possible outcomes.