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LA317/11 – Issued 13/05/18
LACEYS PRIVACY NOTICE
INTRODUCTION
Laceys respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when:
and tells you about your privacy rights and how the law protects you.
It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them and in particular we refer to the separate notice for job applicants, current and former employees, partners and contractors
Controller
Laceys Solicitors LLP is the data controller .
If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us using the details set out below.
Contact details
Contact: Mark Timberlake
Email address: m.timberlake@laceyssolicitors.co.uk
Postal address: 9 Poole Road, Bournemouth, Dorset BH2 5QR
Telephone: 01202 377800
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
if you are a potential client or a party to a Matter or a prospective Matter and such information is necessary in order for us to provide our services we may occasionally collect Special Categories of Personal Data about you which is sensitive data consisting of information as to –
(a) racial or ethnic origin,
(b) political opinions,
(c ) religious or philosophical beliefs,
(d) membership of a trade union,
(e) genetic data,
(f) biometric data,
(g) health,
(h) sex life or sexual orientation or
(i) criminal convictions and offences
Where we process such sensitive personal information in the course of these and other similar client services, we do so to establish, exercise or defend legal rights or to assist clients in fulfilling the rights and obligations of applicable employment or social security laws.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with services). In this case, we may have to cancel the services you have with us but we will notify you if this is the case at the time.
We use different methods to collect data from and about you including through:
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending direct marketing communications to you via email or text message.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Further details are set out below.
Purpose/Activity | Type of data | Lawful basis for processing including basis of legitimate interest |
To :
· register you as an actual or potential client, third party to a matter, referrer · manage any suspected, potential or actual conflict of interest compliance with our legal obligations, · carrying out anti money laundering, financial and credit checks, fraud and crime prevention and detection, trade sanctions and embargo laws · identify persons authorised to represent our clients, suppliers or service providers carrying out background checks where permitted These may include automated checks of personal data you provide about your identity against relevant databases and contacting you to confirm your identity, or making records for compliance purposes; |
(a) Identity
(b) Contact (c) Relationship (d) Matter (e) Employment |
(a) Performance of a contract with you or our client
(b) Necessary to comply with a legal obligation as well as to keep records of our compliance process (c) Necessary for our legitimate interests |
To manage our relationship with you or our clients which may include:
(a) Providing legal or other services or complying with our contractual obligations to you or to our clients (b) processing payments, accounting, auditing, billing and collection (b) Notifying you about changes to our terms or privacy policy (c) Asking you to leave a review or take a survey |
(a) Identity
(b) Contact (c) Profile (d) Marketing and Communications (e) Relationship (f) Matter (f) Financial (g) Employment |
(a) Performance of a contract with you or our clients
(b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services) |
To enable you to partake in a networking event, prize draw, competition or complete a survey | (a) Identity
(b) Contact (c) Profile (d) Usage (e) Marketing and Communications |
(a) Performance of a contract with you
(b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business) |
To maintain our accounts and records and to administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) including exercising or defending our legal rights, or to comply with court orders or in relation to our insurance | (a) Identity
(b) Contact (c) Relationship (d) Matter (e) Financial (f) Technical (g) Employment |
(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)
(b) Necessary to comply with a legal obligation |
To make suggestions and recommendations to you about goods or services that may be of interest to you or to keep you up-to-date on the latest developments, announcements, and other information about our services and solutions (including briefings, newsletters and other information), events and initiatives; other promotional activities | (a) Identity
(b) Contact (c) Technical (d) Profile (e) Marketing and Communications (f) Employment
|
Necessary for our legitimate interests (to develop our products/services and grow our business) |
Marketing
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We will get your express opt-in consent before we share your personal data with any company outside the Laceys Group for marketing purposes.
You can ask us to stop sending you marketing messages at any time by contacting us at any time. Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of our legal services.
Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our website at https://laceyssolicitors.co.uk/cookies-policy/
We may share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our External Service Providers to use your personal data for their own purposes.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who need to know.
How long will you keep my personal data for?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, insurance, accounting, reporting requirements and, where required to assert or defend against legal claims. Normally this will be for no longer than 15 years from the conclusion of the matter in respect of which we received the data. In relation to data held in respect of wills and codicils it will be held for no longer than 120 years from the birth of the maker of the will.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances you can ask us to delete your data: see ‘Request erasure’ below for further information.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These are as follows:
If you wish to exercise any of the rights set out above, please contact us with proof of your identity.
If any of the personal data that you have provided to us changes, for example if you change your email address or if you wish to cancel any request you have made of us, or if you become aware we have any inaccurate personal data about you, please let your usual contact at Laceys know. We will not be responsible for any losses arising from any inaccurate, inauthentic, deficient or incomplete personal data that you provide to us.
We reserve the right to update and change this Notice from time to time in order to reflect any changes to the way in which we process your personal data or changing legal requirements. Any changes we may make to our Notice in the future will be posted on our website and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Notice.
This site is maintained for information purposes only. This site is not intended to be comprehensive and should not be treated as legal advice for any particular purpose. Laceys accepts no responsibility for any loss which may occur in reliance of the information contained on the site. Separate legal advice needs to be obtained for any particular situation.
The contents of the site are governed by copyright and apart from the permission already given on particular pages, written permission from the firm must be obtained before any copying of the contents can be undertaken.
Whatever your legal requirement, whether it be business or personal, our specialist teams are professional, prompt and personal, and will always strive to deliver practical solutions in the most cost effective way.
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